Certificate of completion
Congratulations! You have now completed this RLO.
Identifying Challenging Behaviours in Healthcare Settings
Learning Objective: Identify challenging behaviours and its triggering factors in healthcare settings.
Congratulations! You have now completed this RLO.


What did you learn from the Challenging Behaviour RLO?
How will you change or improve your work as a result?

Your reflection on a situation involving exhibited challenging/ aggressive behaviour which you have observed or have been involved with.
Description: What happened?
Feelings: What were you thinking and feeling?
Evaluation: What was good and bad about the experience?
Analysis: What sense can you make out of the situation?
Conclusion: What else could you have done?
Action Plan: If it arose again what would you do?